Privacy Policy

1. Introduction:

This Privacy Policy (“Policy”) governs the manner in which Kryon Knowledge Works (“Company”, “we”, “our”, or “us”) collects, uses, processes, stores, discloses, and protects personal data and information obtained from users (“User”, “you”, or “your”) of our website and services.

We are committed to safeguarding the privacy of our clients, partners, and website visitors and ensuring compliance with applicable data protection and privacy laws.

By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to the practices described in this Policy.

2. SCOPE OF APPLICATION

This Policy applies to:

  • All visitors to our website
  • Clients and prospective clients
  • Individuals interacting with our services, including SaaS platforms, publishing services, and digital solutions
  • Any data collected through online or offline interactions  

3. INFORMATION WE COLLECT

We may collect and process the following categories of data:

3.1 Personal Data
  • Full name
  • Email address
  • Phone number
  • Company name and designation
  • Any information voluntarily submitted through forms, emails, or communications
3.2 Technical and Usage Data
  • IP address and geolocation data
  • Browser type and device identifiers 
  • Website usage data, including pages visited and session duration
  • Referral sources and interaction behavior
3.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to collect and store information about user preferences and interactions.

4. LEGAL BASIS FOR PROCESSING

We process personal data based on one or more of the following legal grounds:

  • Consent provided by the user
  • Performance of a contract or pre-contractual obligations
  • Compliance with legal and regulatory requirements
  • Legitimate business interests, including service improvement and communication

5. PURPOSE OF DATA PROCESSING

We use collected data for the following purposes:

  • To provide, operate, and maintain our services
  • To manage software, publishing, and SaaS workflows
  • To communicate with users, including responding to inquiries 
  • To improve website functionality, performance, and user experience
  • To conduct analytics and business intelligence
  • To send service updates, newsletters, or marketing communications (where permitted)
  • To ensure security, fraud prevention, and system integrity

6. DATA SHARING AND DISCLOSURE

We do not sell, rent, or trade personal data. However, we may disclose information under the following circumstances:

6.1 Internal Access

Authorized employees, contractors, and affiliates strictly on a need-to-know basis.

6.2 Service Providers

Third-party vendors providing services such as:

  • Cloud hosting
  • Analytics
  • IT infrastructure
  • Customer support

All such parties are bound by confidentiality and data protection obligations.

6.3 Legal and Regulatory Authorities

Where required by law, regulation, court order, or governmental request.

6.4 Business Transfers

In case of merger, acquisition, or restructuring, data may be transferred subject to confidentiality safeguards.

7. DATA SECURITY

We implement industry-standard technical and organizational measures to ensure data protection, including:

  • Secure server infrastructure and encryption protocols
  • Role-based access control
  • Regular security audits and monitoring
  • Data backup and recovery mechanisms

Despite our efforts, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. DATA RETENTION

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Comply with legal, regulatory, or contractual obligations
  • Resolve disputes and enforce agreements

Upon expiration of retention periods, data will be securely deleted or anonymized.

9. INTERNATIONAL DATA TRANSFERS

As a global service provider, we may process and store data in multiple jurisdictions. Where such transfers occur, we ensure appropriate safeguards are implemented in accordance with applicable data protection laws.

10. USER RIGHTS

Subject to applicable laws, users may have the following rights:

  • Right to access personal data
  • Right to rectify inaccurate or incomplete data 
  • Right to request deletion of personal data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time

Requests may be submitted via the contact details provided below.

11. COOKIES POLICY

Our website uses cookies to:

  • Enhance user experience
  • Analyze website traffic and performance
  • Store user preferences

Users may manage or disable cookies through browser settings; however, certain features may be affected.

12. MARKETING COMMUNICATIONS

Where permitted by law, we may send users communications related to our services, updates, or offerings.

Users may opt out at any time via unsubscribe links or by contacting us directly.

13. CHANGES TO THIS POLICY

We reserve the right to amend or update this Privacy Policy at any time.

Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of such changes.

14. GOVERNING LAW AND JURISDICTION

This Policy shall be governed by and construed in accordance with the laws of India.

Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.

15. CONTACT INFORMATION

For any questions, concerns, or requests regarding this Privacy Policy or data practices, please contact:

Kryon Knowledge Works

No.25, Kaveri Street, Ram Nagar, Ambattur Chennai – 600053, Tamil Nadu, India

Email: contact@kryonknowledgeworks.com

Phone: +91-9042423131 / +91-9952008197